Archive for the ‘Client Services’ Category

When Is It Time For A Technical Audit And Review?

By WillD|April 25th,2018|Client Services,Security|No comments

It Has Been A While

Yes, “a while” is vague and it is vague for a reason. If your IT infrastructure has been cruising along with little or no changes while your business continues to operate, you may only need to do a technical audit every couple of years to see if your systems are outdated. But if your IT systems are constantly being updated and changed, you should consider having an IT audit done on a more regular basis.

It Is Time For A Software Vendor Audit

computer screen full of codeThird-party software vendor audits can be a nightmare for IT professionals who aren’t prepared for them. If the vendor finds evidence of overuse, they can charge your company a lot of money that isn’t in the budget. Software vendors can be very aggressive in their auditing practices in order to get as much money out of you as possible. Get ahead of them by doing an audit before they do so you’ll know if you’ve overused their product and can take steps to prepare for their findings.

You Are Starting A New Project

If you are starting a new technology project, it is a good idea to get your IT audit team involved from the beginning. This allows your internal tech staff to view the audit team as business partners instead of interlopers who come in after the fact to point out what they did wrong. But, more importantly, it gives you an objective third party to guide the project by checking on it occasionally to catch those mistakes before they become part of the final product. It is much easier to make changes along the way than it is to make them after the fact.

Your Policies Have Become Too Complex

As your company grows it is only natural for policies and procedures to expand with greater complexity. But they sometimes get to a point where they are too complex and burdensome, and you can end up with contradictory or counterproductive rules. Additionally, exceptions can be getting out of hand. Exceptions are a natural part of defining procedures and policies, but documentation can be sketchy because exceptions are often done by individuals for unique cases. An IT audit can bring all of these policy problems to light so your team can make sense of them.

Hire A Trusted IT Auditing Firm

The most important foundation to the technical auditing process is to make sure you hire and experienced technical audit and review firm to do the work. They can become a trusted partner who can get your IT infrastructure and services on the right path to maximum productivity.

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Atiba is Nashville’s Top Web Design Service

By WillD|April 11th,2018|Client Services|No comments

Guitars cot com website

Atiba Network Services is just one aspect of the Atiba suite of services. While we have a staff of experts to provide you with all your networking needs, we also have web design experts who have turned out websites for partners in Nashville and beyond. For regular business website design, we usually choose WordPress design and implementation. But if you have a major, enterprise level website project, whether it is building from scratch or updating and maintaining an existing site, Atiba is Nashville’s top Drupal development firm. Give us a call at 615.353.1921, or send an email to info@atiba.com for help with any tech consulting you might have.

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3 Reasons To Outsource Your Network Services

By WillD|March 22nd,2018|Client Services,IT,Managed Services,Security|No comments

Cost Savings

Having a dedicated network manager on staff means interviewing, vetting, hiring and training, and that is just the beginning. Then you have to factor in salary, benefits and what to do when your dedicated network manager goes on vacation, has a sick day or goes on parental leave. Also, take some time to think about why you would manage your own network in the first place. Sure your network may be vital for your business, it is for almost every business these days. But that doesn’t mean you should manage it.

Imagine you own a restaurant. You need people on staff to handle things like customer service, food preparation, and keeping things clean and sanitary in order to operate. The kitchen equipment is vital to your day-to-day operations, but you would never have someone on staff solely dedicated to monitoring and fixing the ovens and fryers when an issue arose. The same thing applies to network management for many businesses.

An Diverse Level of Expertise

Your in-house network person or team can become excellent at what they do, which is manage your network. But the people who work at network management companies with multiple clients are collectively experts at many different types of network installations and functions. They might spot a process of yours that is outdated and can recommend an updated and modernized version that could save you money. Someone who only specializes in your system likely won’t do that.

Keep Your Focus

If you are managing your own network and you need to scale up, it is going to cost a lot of time and money. If your network goes down for some reason that your manager is not familiar with, it could be down for hours or even days. Outsourcing your network management allows you to focus on what your customers, your sales, and your products without having to worry about keeping your network going.

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