Archive for the ‘Unified Communications’ Category

Atiba Adds Seasoned Technology Pro, Jud Baldock

By WillD|April 24th,2014|Atiba Behind the Scenes,Client Services,Connectivity,Disaster Recovery,IT,Lync,Managed Services,Mobile,Security,SharePoint,Unified Communications|No comments

Atiba continues to see expansion in the use of scalable and virtualized networks, team collaboration, and sophisticated business intelligence throughout the Southeast. To meet these growing needs, we’re proud to add Jud Baldock as Senior Systems Analyst to the team.

Businesses now have a wider variety of effective network solutions to choose from:  “Sophisticated network services lay the foundation for a successful business today. From secure and scalable hosting, cloud computing, efficient team collaboration tools, and world-class business intelligence and “big data” management: we are working with our clients to establish strong frameworks to prepare them for future growth and fortitude.  Our newest member to the team, Jud Baldock, helps to implement these strategies.  Jud is a Nashville native, with deep roots in the IT community here, having led IT initiatives for Williamson County Schools for 11 years as well as working at Dell and HCA.  We are excited to have Jud on board to partner with our clients and help their businesses thrive.” said Ricardo Anders, President of Atiba Network Services.

Jud has a M.S. in Information Technology Management and B.A., both from Lipscomb University.  He is also a Microsoft Certified Systems Engineer and brings a well-rounded background to the Atiba team.

Jud and Atiba consultants are “half geek, half human” enabling them to translate real business needs into engaging solutions. For more information or to speak directly to a consultant, please call (615) 353-1921, ext. 203.

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Unified Communications: The end is near for desk phones

By admin|September 25th,2013|IT,Lync,Unified Communications|No comments

By J.J. Rosen
For The Tennessean

“Mr. Watson, come here — I want to see you.”

With those famous words that Alexander Graham Bell uttered in 1876, the telephone was born. It was an amazing technical advancement that changed the future.

Now, nearly 140 years later, with many new features, there is still a physical telephone sitting on almost every office desk in the world. As other technologies have come and gone (e.g., telegraph, desk calculator), the desk telephone has remained a steadfast companion in our daily work lives.

But as they say, all good things must come to an end. The desktop phone is slowly going the way of the dinosaur, and your office desk is about to feel a bit roomier.

There is a new breed of telephone communications that will make your current phone feel like an old rotary model. With wireless, cloud and mobile technologies converging, there is a rapid shift in the way communications occur, especially business communications.

The new paradigm for businesses to communicate internally and externally with their customers and vendors combines voice, email, chat, video conferencing, text messaging and more, all in one device. With a global economy and a highly mobile workforce, employees in the office, on the road and even in their homes need to be able to communicate efficiently in a variety of ways — something the typical office desk phone is not capable of handling on its own.

The term “unified communications” (UC) is the catchphrase for the new approach to consolidating all of a company’s and individual’s communications needs into a single, manageable, easy-to-use platform. Using your mobile phone, tablet, and/or computer, you can have all the power of a traditional phone system, with the added advantage that all of your emails, voice mails, texts, chats, meetings, address books and video conferences are well organized in one spot.

The desk phone’s days may be numbered, if you consider all the bells and whistles of the current crop of UC offerings such as presentation sharing, HD video conferencing, inter-company chat, presence status (like an in/out board on steroids), archiving and more. And these features are often easier to use than transferring a call on a desktop phone.

So, how does this all work and how much does it cost?

There are several good UC software vendors. One of the most compelling offerings is from Microsoft. Using Microsoft Lync Server, Microsoft SharePoint Server and Microsoft Outlook, companies small and large can optimize and organize their communications for less than the cost of a traditional phone system. The desktop phone becomes optional. Users can utilize voice, instant-messaging chat, online meetings, presentations and email (or all of the above simultaneously) using either their mobile device or a headset and computer.

Since UC can work on any mobile device, laptop or desktop, it does not matter where an employee is located — the only requirement is an Internet connection. Companies with remote offices, telecommuters or an outside sales team can keep in touch efficiently, as if they are all sitting in the same room.

Implementation of a UC system is usually cheaper than a conventional phone system setup because you no longer have to spend hundreds of dollars for each desk phone. Your computer or mobile device becomes your phone and much more. In addition, a unified communications system can be hosted in the cloud, so no more phone closets to worry about and support.

Companies using UC software report saving anywhere from 10 to 50 percent on their phone budgets while at the same time improving their productivity and communications. While your desk phone may be saying, “I’m not dead yet,” with the pace of progress, its demise is imminent.


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